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To keep improving Dongfeng Tools,
To produce world level precision gears,
To serve customers wholeheartedly.
Taking customers as focus, providing products which conform to relevant national and trade standards, meet requirements of laws and regulations, demands and expectation of customers.
1998 has gained certificate of ISO9001;
2000 has gained certificate of QS-9000.
Products provided for customers shall meet their requirements and conform to relevant laws and regulations.
We will bear losses incurred to customers because of the quality problems of our products.
From the reception of quality information fed back by customers, special personnel will arrive at the customers in urban area of Shiyan within 8 hours and arrive at customers in the area out of urban area of Shiyan within 24 hours and give customers satisfying reply.
The survey of customers' satisfaction degree will begin from 87% in 2004 and rise with each passing year with the aim of 100% satisfaction of customers.
Possessing a complete measuring management system
Having complete testing facilities for bit measure and precision bearing, including more than 120 precision testing and specialised testing equipment of various types, such as one German Leitz PMM12106 three-coordinate testing machine, one German Klingelnberg PWF-250 testing instrument, one Chinese GDY-250 Hob testing instrument, one 3004B bearing testing instrument, US M&M Precision System  M&M3515, one Swedish MAAG SP-60 Bearing testing instrument, and two German Opton all-purpose tool microscopes.
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